1. Introduction

At Tonicbyte Pvt. Ltd. ("Tonicbyte", "we", "us", or "our"), based in Pokhara, Nepal, we prioritize the privacy and confidentiality of our visitors, clients, and prospective candidates. This Privacy Policy outlines how we collect, process, store, and safeguard your data when you interact with our website (tonicbyte.com.np), submit contact requests, or apply for open engineering roles.

2. Information We Collect

We collect information strictly necessary to provide software engineering services, respond to prospective clients, and review career applications:

• Contact & Project Inquiries: Full name, corporate email address, phone/WhatsApp number, company name, and project specification details submitted via our contact forms.
• Career Applicants: Full name, email address, phone number, portfolio/GitHub URLs, cover letter message, and attached PDF/DOCX Resumes or CVs submitted through our careers portal.
• Technical Data: Basic anonymized analytics data such as browser type, referring pages, IP address, and device type collected via server logs to optimize website speed and security.

3. How We Use Your Information

Your data is exclusively utilized for legitimate business operations:

4. Retention & Third-Party Infrastructure

We employ HTTPS protocol encryption for data in transit across all endpoints. Resume attachments and message submissions are securely delivered through encrypted mail gateways (Resend/SMTP) directly to our authorized engineering team.

We retain client inquiry records and recruitment files for as long as necessary to fulfill the operational purpose or comply with applicable legal obligations in Nepal.

5. Your Privacy Rights

You maintain full rights regarding your personal records. At any time, you may request:

• A copy of all personal details or job application data stored under your name.
• Immediate deletion of your contact records or resume from our candidate pool.
• Correction or updating of outdated contact information.